Who We Are

Who We Are Training Courses Norwich & Norfolk

We specialise in guiding businesses through the complexities of health & safety regulations and training requirements.  With a comprehensive insight of legal obligations and industry standards, we ensure that your team is equipped with the knowledge and skills to work confidently and safely.

Our experienced team comprises both full-time and freelance instructors and consultants, each with a wealth of expertise across a broad range of industries. We’ve had the privilege of working with clients from diverse sectors, giving us a unique understanding into the challenges businesses face and the most effective solutions.

Whether you’re looking for health and safety guidance or training we’re here to help you navigate the red tape and build a strong foundation for success.

Our Staff

Who We Are Training Courses Norwich & Norfolk

Amanda Hutton
Joint Managing Director

Amanda brings over 20 years of customer service experience across multiple industries. She joined Britannia in 2018 and now serves as Joint Managing Director. Her hands-on leadership, people skills, and passion for exceptional service are central to her role. Outside work, Amanda enjoys family time, travel, music and cuddling her cat.

Who We Are Training Courses Norwich & Norfolk

Mark James - Tech IOSH
Joint Managing Director

Mark joined Britannia in 2011 and became Joint Managing Director in 2023. With a background in engineering and experience of working both in the UK and abroad, he brings practical insight to training and consultancy. Known for his straightforward approach and dedication to safety, Mark is also active in his local community, enjoys motorbikes and good wine.

Who We Are Training Courses Norwich & Norfolk

Cheryl Herrieven - FCCA
Finance Director

Cheryl is a qualified accountant who has worked with Britannia since 2016. With a strong background in financial management Cheryl was appointed Finance Director in May 2023. In this role she oversees all aspects of the company’s finances. Outside of work, Cheryl is a parent to two active teens and very often found on the sidelines of a football pitch. Cheryl enjoys staying active herself by playing squash and walking the family dog.

Who We Are Training Courses Norwich & Norfolk

Francesca Alden
Office Manager

After more than a decade working for an estate agents and surveyors, Francesca joined us in 2019 and has been a key part of the team ever since. She keeps the office running smoothly and ensures clients and colleagues receive outstanding support, she’s often the go-to person when something needs sorting. Fran often brings in Evie, our office dog, who keeps spirits high and is always on hand for a cuddle (or a snack). When Fran’s not at her desk, you’ll likely find her out for a walk, at home enjoying a glass of something bubbly or dining out.

Who We Are Training Courses Norwich & Norfolk

Sarah Pelling
Customer Relations Administrator

Sarah joined Britannia in 2022, bringing extensive customer service and retail experience. Known for her wit, calm demeanour, and dark sense of humour, she’s a reassuring voice for customers and a valued team member. Outside work Sarah's world is a curious blend of crafts and creatures – often completing quirky craft projects and caring for her eclectic mix of pets. Expect the unexpected with Sarah!

Who We Are Training Courses Norwich & Norfolk

Laurence Withero
Customer Relations Administrator

Laurence joined Britannia in 2024, stepping into a key role supporting the team with admin, bookings, and customer enquiries. With a background in both estate agency and hospitality, he brings a naturally friendly approach to customer service. Outside the office, Laurence is a devoted dog owner, a keen foodie, and the proud landlord of Witherspoons — his very own garden bar, where good food and great company are always on tap.

Who We Are Training Courses Norwich & Norfolk

Elise Collins
Customer Relations Administrator

Elise joined the team in 2025, bringing a friendly and detail-oriented approach to customer service. She handles bookings, enquiries, and administrative tasks to ensure a smooth experience for all customers. Outside of work, Elise loves staying active, enjoying coffee dates with friends or family, trying new fitness classes, and exploring the best local food spots.

Who We Are Training Courses Norwich & Norfolk

Danielle Large
Health & Safety Administrator

Danielle joined us in early 2024, bringing diverse experience in construction, optometry, and education. As Health & Safety Administrator, she manages enquiries, coordinates bookings, and ensures everything runs smoothly and safely. Outside of work, Danielle is a dedicated mum who values family time. A creative spirit, she enjoys drawing in her spare time, reflecting her attention to detail. Her calm, reliable presence makes her an essential part of the team.

Trainers 

If you are freelance trainer and may be interested in providing training please contact Amanda Hutton – Joint Managing Director on 01953 606100 or please email your interest and CV to a.hutton@britanniaits.com

Vacancies

We do not currently have any vacancies.